frequently asked questions

•accessibility faq•

how accessible is the venue?

our new venue, including the bathrooms, the classrooms, and the entirety of the play space, is 100% ADA compliant. We also have extensive seating that will accommodate many bodily needs.

while we were in two different venues when we wrote our 2022 accessibility statement, it is there for your reference, and we will be revamping it ahead of opening tickets up for 2023. please also know that there is a form for accommodations as a part of our ticketing process, and reach out if you have additional questions or need clarification or additional accommodations.

are you fixing the wristband system to account for blind folks and others with different needs around vision?

yep!

for context, a member of the community brought up that our wristband flagging system doesn’t work for folks that are disabled around vision. we’re sorry, and we hear the ask to fix this loud and clear.

we’re in the middle of producer learnings + consensual conversations with affected community around what might be more accessible to folks on the vision spectrum. we really want to get this as right as possible - and we don’t want to rush to an answer just to have one. so for now, we’ll thank you for your patience; we’ll have a solution before presenter apps open, and update this FAQ accordingly.

if you have something similar you want to bring to our attention, get in touch! the world might be disabling, but we want to do our best not to participate in that.

will ASL interpretation be available?

we’re happy to offer ASL interpretation in 2024 if folks need it. please reach out so we can ensure we are appropriately staffed.

i am an ASL interpreter, can I interpret for my workshift?

absolutely! please reach out to us directly.

i have specific dietary needs, and i saw that lunch is provided saturday and sunday?

when you register, there will be a place for you to share your dietary needs with us. all of the provided meals will have gluten-free, dairy-free, and vegan options.